HELLO, I'M
PRATEEK KUMAR SINGH
BUSINESS ANALYST | IMPLEMENTATION SPECIALIST
PRATEEK
KUMAR
SINGH
Business Analyst
Implementation Specialist
(+91) 9549029870
WELCOME
TO
MY
PORTFOLIO
WEBSITE
ABOUT
MY BACKGROUND
As a Business Analyst / Implementation Specialist, I have a Passion for Helping Organizations Successfully Adopt and Integrate New Software and Technology Solutions. With 2 Years of Experience in the Implementation Industry, I have Developed a Deep Understanding of the Onboarding and Implementation Process, from Requirement Gathering, Scoping, Planning to Testing, Deployment, and Training.
WORK EXPERIENCE
LeadSquared (MarketXpander Services Pvt. Ltd.)
Business Analyst – Team Lead North
(Dec. 2022 – Mar. 2023)
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Managed a Team of 5 People for Quick Implementation and Delivery of the Projects in the North Region.
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Developed Decision-Making ability to make Decisions Quickly and Effectively, Weighing up the Pros and Cons of Different Options.
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Coaching and Mentoring Skills, ability to Coach and Mentor Team Members, Providing Guidance and Support.
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Project Management Skills, Planning, Organizing, and Overseeing the Resources, Tasks, and Stakeholders involved in a Project.
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Execute the Implementation Plan: Make the Customer Live within the Promised Timeframe.
Business Analyst Executive
(Apr. 2022 – Dec. 2022)
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My Role Involved Implementing and Integrating Software Systems or Solutions within my Organization.
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Understanding Customers’ Business Needs and Provide Appropriate Solutions using LeadSquared.
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Come Up and Implement the Best Way of Importing Existing Customer Data.
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Work with Sales, Customer Success and Customer Support Teams to ensure that they understand any Customizations done or Unique Needs Served for the Customer.
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Be SPOC for Customer on Implementation. Communicate Work Status to Client and Internal Stakeholders on a Regular Basis.
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Work Closely with the Product Development Team to Share Client Feedback and for Post-Implementation Reviews.
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Setting up Training Sessions for Stakeholders and Ensuring Good Product Adoption.
Business Analyst Intern
(Jul. 2021 – Apr. 2022)
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Responsible for Supporting the Implementation of New Projects.
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Took Initiative and was Proactive, Identifying New Opportunities to Grow.
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Made Valuable Contribution to the Team, Gained New Skills and Knowledge.
EDUCATION
WHAT I’VE LEARNED
2013 - 2014
X - (ICSE)
Little Flower School, Gorakhpur (Uttar Pradesh)
Percentage : 90.00 %
2015 - 2016
XII - (ISC)
Little Flower School, Gorakhpur (Uttar Pradesh)
Percentage : 92.00 %
2017 - 2022
Integrated B.Tech + MBA
B.Tech Specialization : Computer Science
MBA Specialization : Marketing and HR
Lovely Professional University, Jalandhar (Punjab)
CGPA : 8.2
CERTIFICATIONS
WHAT I’VE WORKED
The Fundamentals of Digital Marketing
Issued By Google.
Marketing Foundations
Issued by GreatLearning
Digital Skills - Digital Marketing
Issued by FutureLearn
Business Analytics With Excel
Issued by Simplilearn
Personal Branding
Issued by Coursera
LeadSquared Product Cerification
Issued by LeadSquared
SKILLS & LANGUAGES
WHAT I BRING TO THE TABLE
Requirement Gathering - Identifying and Documenting the Needs, Objectives, and Constraints of a Project.
Documentation - Defining a Clear Scope and Specification for the Project.
Solutioning & Implementation - Understanding Client's Requirement and Identifying the Most Appropriate Solution.
Training - Educating and Training Clients, Ensuring that the Client can use the Product Efficiently.
Project Management - Planning, Organizing, Staffing, Monitoring and Delivery of Project.
English
Hindi